Guten Tag, ich fand die Möglichkeiten eines Support Chats immer sehr praktisch. Besser wäre es aber auch, wenn man als Kunde auch Infos. Kann mir bitte jemand sagen, was es mit dem comdirect Chat auf sich hat? Auf dem iPad bekomme ich bei einigen Seiten (z.B. Orderbuch bzw. comdirect Die comdirect, welche derzeit in die Commerzbank integriert wird, ist eine der beliebtesten Banken für Support | 24/7 Notfallservice und Live Chat. Hallo, Wird der Live Chat, als Kontaktweg nicht mehr weitergeführt? Ich sehe nur noch den Live Support, aber ich will ja keine. comdirect Die comdirect, welche derzeit in die Commerzbank integriert wird, ist eine der beliebtesten Banken für Support | 24/7 Notfallservice und Live Chat. Guten Tag, ich fand die Möglichkeiten eines Support Chats immer sehr praktisch. Besser wäre es aber auch, wenn man als Kunde auch Infos.
Comdirect Live Chat Helpful videos VideoFRANCE 24 – EN DIRECT – Info et actualités internationales en continu 24h/24
Deinen Vorschlag leite ich gerne weiter. Wenn ich mich doch im Persönlichen Bereich angemeldet habe und dann einen Live-Chat starte, dürfte ich mich doch entsprechend legitimiert haben.
Ein mehr an Legitimation findet bei der Kontaktaufnahme via Telefon auch nicht statt. Dort wir auch nur die Zugangsnummer und PIN abgefragt.
Hierzu kann ich aber derzeit noch keine Neuigkeiten vermelden. Comdirect charges no deposit fees. Comdirect charges no withdrawal fees.
Similarly to deposits, you can use only bank transfer to withdraw funds. How long does it take to withdraw money from Comdirect?
Compare to other brokers. Comdirect's web platform is well-designed and easy to use. Everything can be easily found. To use this feature, first you have to verify yourself with the TAN codes sent to you by mail.
To get a better understanding of these terms, read this overview of order types. Comdirect has clear portfolio and fee reports.
In this review, we tested Comdirect's Trading app on iOS. It is only available in German. The mobile app is a stripped-down, minimalistic version of the web platform.
It includes only the most important features, such as news or the best market performer of the moment. Comdirect provides a safe login through the photoTAN service.
Biometric authentication is also available, which makes the login more convenient. The search functions are OK.
You can search for products by tapping on the search icon in the top right corner. On the negative side, you can't set up any custom filters.
This makes searching a bit complicated. For each method, different order types are available. The trading platform is available only in German.
ProTrader has an outdated design, but you can see everything in one window , which is quite extraordinary. You can also create your own layouts with the help of 47 technical indicators.
To use this platform, you first have to log in on the website, using one of the two-step authentication methods. When searching for a product, the most relevant products will be shown.
The filter settings are great if you know which asset type or exchange you need. It is great that you can choose the exchange where you want your order to be completed.
On the other hand, you have to do this manually. You can set alerts and notifications on ProTrader. Click on 'Watchlisten' and then set the price limit where you want to get notified.
As soon as the price is reached, you will receive a pop-up with a sound alert. The fee reports are not available in the desktop platform, only on Comdirect's web platform.
The product range and the number of available markets at Comdirect are great. You can trade with every type of asset, with an exceptional range of bonds and mutual funds.
In addition to German exchanges, Comdirect provides access to major EU and overseas markets. The products include both government and corporate bonds.
Similar to options, the selection of futures is not competitive. For me it is important that the most important services are available, the costs are fair and that everything works in the end.
And this is exactly what I have been able to get confirmed several times in the many years that my depot has been with comdirect. As a consultant in the online insurance sector, I know how important functioning processes are.
Especially when it comes to complex insurance such as a Occupational disability insurance goes. Now that you know the advantages of the comdirect depot, we will now highlight the specific functions that your comdirect depot brings with it.
As already mentioned, with the comdirect trading app you can keep an eye on your securities account at any time and trade securities.
You can use your personal informer to put together current information according to your wishes and interests. Interactive charts and much more await you there.
You can display your depot completely individually. The individual columns of the table view are configurable and there are various direct ordering options.
You can easily export securities account values and import them into your model portfolio. You can put together your desired titles using a sample portfolio and always have them in mind.
I personally like to use this. You have the opportunity to be active on another trading venue via this over-the-counter trading platform.
There are some advantages over stock exchange trading that might be of interest to you. In my opinion, the most important functions that you should know are mentioned.
Costs are always important and you should know them for every service or product. The same applies to your depot. When trying to contact them by any means, no one is able to speak English.
At the end of day, I don't have an account, I cannot cancel what has already been sent and cannot retrieve my personal data.
Synchronise with the rest of world people, this is unacceptable. ComDirect Germany seems to hire the most incompetent and unfriendly people for their customer service.
I just had this experience with one of their people, although I remained calm and respectful, he just hung up. Too bad this bank does not allow for face to face encounters.
I would really enjoy meeting the person who hung up on me Bad Service: The phone app for kids accounts was good until it started to log me out instantly every time I want to see my balance on the account.
Also the Photo TAN app is extremely useless too since it thinks that the photo TAN procedure isn't activated for my device even though I have activated it with the exact same phone.
I've contacted the support via E-Mail and all I hear from the is that I'm in a "queue" and that they'll try their best to fix the problem but they do nothing.
Instead of helping me with my account, they set up a day session TAN that needs to be scanned every 90 days. VERY bad service, since they do nothing about the problems I've reported.
Never using Comdirect again after expiration of my kids bank account. What the heck! Fix everything and I'll maybe give them another go but do not make a kids account at Comdirect!
Make your life easier! I have forgotten my PIN and contacted the customer service the first time. They told me to send in email with my signature and ID, I did.
One week later, nothing from them. I called again, they said wait another week, I asked what if I still hear nothing from them for another week.
They said they don't know and basically cannot help me any further. Please do yourself a favor and find another bank. I was told by several people to open a bank-account with comdirect.
I am German citizen with a German passport born in Germany! However, I still would like to open a German bank account as, due to my job, I might return to Germany.
Unfortunately, this bank requires an identification via a phone-app. This App only works with a German number though. No German living outside of Germany will be able to proof their identiy!
Thus, this App is not constructed for its purposes as it will not recognise any phone numbers outside of Germany. Absolute crap! And the "recommendation" of identifying your identity via a notary is absolutely ridiculous.
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